Summary
| What | Why | How long |
|---|---|---|
| Emails you send us | To answer your tent questions | While useful for the conversation, then deleted |
| Server access logs | Security and fixing errors | A short period set by our host |
| Marketing profiles | We don't create them | Not applicable |
Who is responsible for your data
This notice explains how CampingTents, the business behind campingtents.it.com, handles personal information. We are based at 188 Traverse St, Harbor Springs, Michigan, 49740, and we are responsible for deciding how the personal information described here is used.
It covers visits to our website and emails you send us. It does not cover other websites, even if you reach them through a search engine or social media post that mentions us.
Personal information we hold
Details you choose to send us
Our website has no forms, accounts or sign-up boxes. We only receive personal details you decide to share, which usually happens when you email us. An email typically includes:
- your name and email address;
- anything you write in your message, such as your trip plans, group size or the tent you're asking about;
- any attachments you include, such as photos of a campsite.
Technical details from your visit
Like almost every website, the server that hosts our pages keeps standard access logs. These can record your IP address, browser type, device type, the pages you requested, the referring page and the date and time of each request. We do not use this information to build profiles of individual visitors.
How and why we use it
We only use personal information when we have a reason to. In practice, that means:
- Replying to you. We use what you send to answer questions about tents and follow up on the conversation you started.
- Keeping the website working. Server logs help us find broken pages, block abusive traffic and keep the site secure.
- Meeting legal duties. We may keep or disclose information if the law, a court order or a regulator requires it.
We don't sell your personal information, rent out our contact list or use your emails for automated decision-making.
How long we keep it
We keep emails while the conversation is active and for a reasonable time afterwards so we can refer back to it if you write again. We then delete messages that are no longer needed. Server logs are kept for a limited period set by our hosting provider and are then deleted or overwritten automatically.
Your choices and rights
Depending on where you live, you may have the right to:
- ask what personal information we hold about you and get a copy;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your emails and related details;
- object to or ask us to limit certain uses of your information.
To make a request, email [email protected]. We may need to check your identity first, usually by replying to the email address you originally used to contact us. We won't treat you differently for using these rights.
Protecting what you share
We use reasonable technical and organisational safeguards for the information we hold. These include secure connections to our website, access controls on our email accounts and keeping only what we need. No online system is completely secure, so please don't email payment card numbers, passwords or other highly sensitive details.
Children
Our website is meant for adults planning camping trips. We don't knowingly collect personal information from children under 13. If you think a child has sent us personal details, contact us and we'll delete them.
Updates to this notice
We may update this privacy notice when our practices or the law change. The date at the top of the page shows when it was last revised. For questions about privacy, email [email protected] or write to CampingTents, 188 Traverse St, Harbor Springs, Michigan, 49740.